Frequently Asked Questions

Please contact TRICENTIS Support by email or telephone and please tell us your name, the name of your company, your email address and the telephone number under which we can reach you. We will promptly provide you with your login credentials.
You can reach TRICENTIS Support from 9:00 to 12:00 (CET) and 13:00 to 17:00 (CET) by telephone under  +43 (1) 263 24 09 – 17 and email under support(at)tricentis.com or via our TRICENTIS Ticket System.

You can reach TRICENTIS Support from 8:00 to 12:00 (CET) as well as 13:00 to 17:00 (CET) by telephone under +43 (1) 263 24 09 – 17, by email under support(at)tricentis.com or via our TRICENTIS Ticket System.

You can reach TRICENTIS Support on Austrian working days from 8:00 to 12:00 (CET) and 13:00 to 17:00 (CET).

Customers and partners of TRICENTIS with a valid maintenance agreement are eligible for our support services, based on the agreement.

Please contact TRICENTIS Support by email or telephone. We will promptly provide you with your login credentials.

To validate and to approve your access, we need you name, your email address, the name of your company and the telephone number under which we can reach you. Please send this information to support(at)tricentis.com and our support team will promptly set up your account.

If you are interested in our product, you can download the TRIAL version of TOSCA Testsuite™. You need to register in order to complete the download. Please visit this page to do so. After we have verified your contact information, one of our colleagues will get in touch with you promptly. For customers we have a dedicated download area. To get access to the download area, please send us an email to support(at)tricentis.com. Our support will get in touch with you promptly and provide you with the necessary data.